Refund Policy for Digital With Faisal
At Digital With Faisal, customer satisfaction is our top priority. We strive to provide the best services tailored to meet your specific requirements. However, in certain cases, we understand that refunds may be necessary. Please read our refund policy carefully:
1. Eligibility for Refund
- Refunds are applicable only for specific services where no deliverables have been provided.
- To be eligible, the refund request must be made within 7 days of payment.
- Services such as website development, digital marketing campaigns, and SEO, once initiated or delivered, are non-refundable.
2. Non-Refundable Services
- Customized website design and development services after the project has been initiated.
- Digital marketing campaigns (including social media ads, Google Ads, and SEO) after campaign setup or implementation.
- Content writing, graphic design, or similar one-time services after delivery.
3. Refund Process
- Refund requests must be submitted in writing to our customer support team via email at support@digitalwithfaisal.in.
- Provide the payment receipt, service details, and a valid reason for the refund request.
- Refunds, if approved, will be processed within 7-14 business days via the original payment method.
4. Partial Refunds
In cases where services have been partially delivered, a partial refund may be provided at our discretion.
5. Exclusions
We reserve the right to refuse a refund request under the following circumstances:
- Delay caused by the client in providing necessary inputs or approvals.
- Dissatisfaction due to changes in project scope after agreement.
6. Changes to the Refund Policy
We reserve the right to amend this refund policy at any time. Updates will be posted on our website, and it is the client’s responsibility to review them periodically.
If you have any questions regarding this policy, please contact us at support@digitalwithfaisal.in or call us at +91 8209595351.
We are here to ensure you have a seamless experience with Digital With Faisal.
